Data controller
Transports Vente Véhicules Déménagements, SARL, 20 rue des Bougimonts, ZAC du Centre, 78130 Les Mureaux, France. Contact: [À compléter].
Data we collect
When you send a request we collect your contact details and message; for a rental, your date of birth, address, licence details and a copy of your ID and driving licence; for a purchase, details of any trade-in and your financing or test-drive wishes. No bank details are collected on the site.
Purposes and legal basis
Your data is used only to handle your request, check rental requirements, contact you and draw up the contract (pre-contractual measures and contract, GDPR art. 6.1.b), and to meet legal obligations.
Recipients
Only the TVV Auto team can access your data. It is hosted and transmitted by our technical providers acting on our instructions: Vercel (hosting and secure document storage), Neon (database) and Resend (emails). Some are based in the USA; transfers are covered by EU standard contractual clauses and/or the Data Privacy Framework. Your data is never sold.
Retention
- Requests without follow-up: 3 years from last contact.
- Copies of ID and licence: deleted no later than 3 months after the rental ends, or after the request is refused.
- Contracts and invoices: 10 years (accounting obligation).
Your rights
You have the right to access, rectify, erase, restrict, object to and port your data. Write to [À compléter] with your request reference. You may also lodge a complaint with the CNIL (www.cnil.fr).